Text message terms

These terms cover the text messages that CS Processing Ltd, trading as TCG Emporium ("we", "us"), company number 10396777, sends from the sender name TCGEmporium.

What you can sign up to

There are two texts, each switched on separately in your account preferences:

• release dates and pre-orders opening;
• something on your watchlist or want list becoming available again.

We send texts only to the UK mobile number you give us, and only the texts you switch on. We do not send basket reminders, discount codes or other offers by text, and order updates come by email, not text.

Signing up is optional. It is never a condition of buying anything from us.

How often

It varies with what is announced and what you watch. A release text goes out when dates are announced or pre-orders open; an availability text goes out when something you watch or want comes back. You will not get a text for anything you have not switched on.

Cost

We do not charge for the texts. Receiving a text is normally free on a UK mobile plan, but your network may charge, for example when you are abroad. Message and data rates may apply; check with your network.

Stopping the texts

Every text carries an unsubscribe link: open it and press Unsubscribe, and no more texts are sent to that number. You can also switch the texts off in your account preferences, or email us. The sender name TCGEmporium cannot receive replies, so replying STOP or HELP to a text does not reach us.

If you change your mobile number, update it in your preferences; texts are not moved to a new number for you.

Help

Email hello@tcgemporium.com for anything about the texts.

Delivery

Mobile networks do not guarantee delivery, so a text can arrive late or not at all. As far as the law allows, we are not responsible for a text that is delayed, undelivered or sent to a number that was given to us wrongly. Nothing in these terms limits your rights under consumer law.

If the sender name changes, we tell you by text before it does.

Your number and your consent

Your mobile number and your consent to receive texts are never shared with any third party. Only Klaviyo, the service that sends the texts for us, holds them. The privacy notice covers how long the number is kept and your rights.

Changes to these terms

If these terms change, this page changes and the date below moves. If a change would mean sending you a kind of text you have not switched on, we ask you first.

Last updated 3 November 2026.